Douglas talks to Kirsten today. Doug is in sunny Cape Town, and Kirsten is in Denmark, cold, dark and wet. Its a good place to start. We chat about environmental influences on our physiology, clients who are "very clever" are tougher to work with and Kirsten struggling with the Monday email for the HAK 2021 program. In this very honest and frank discussion she shares what she discovered, and where it led her. And once you are clear what you are dealing with, joining a live session to do the work can be a powerful catalyst for the changes she has been waiting for, 27 years.... And she did it all herself. Kirsten shares openly about her work and vulnerability, and this is courage in action, and it is a privilege to be on the other side of the chat. ___________________________________________________