Pack your bags (mentally at least!) and join Amanda and Bec in this special episode recorded straight from sunny Fiji. While they were technically on a business trip (promise!), scouting the perfect venue for next year's Studio Growth Club retreat, they walked away with a whole lot more than tan lines and cocktail reviews.
This episode is a deep dive into the magic of unforgettable customer service: from 5-star resort treatment to small surprises that make a big impact back at your studio.
Here's what we chat about:
The real reason we were sipping champagne in adults-only zones (spoiler: it was research!)
What resort service taught us about first impressions in your studio
The power of surprise and delight (and how a $5 coffee can be worth $50K)
Why daily debriefs could be your studio's secret weapon
Clever little ideas to make your studio parents feel truly seen
Our favourite example from a Studio Growth Club member going the extra mile
How to create VIP vibes on a not-so-VIP budget
A sneak peek at our FIRST EVER international retreat
It's warm, it's honest, and it'll get you thinking about how you treat your studio families in a whole new way.
PS: Thinking about joining Studio Growth Club? Now's the perfect time. Applications are open, and you might just find yourself sipping cocktails with us in Fiji next year...
Apply here: https://danceprincipalsunited.com/studio-growth/
