In this episode, John explains why it is important to measure success and know numbers for your business. A leader wears different hats. Each role requires different measurements when defining success. This also applies to your people in the organization. Join us as we share strategies for targeting key numbers that are vital for the growth of your business! Show Notes 0:25 Effective Agreement Everybody's definition of success and freedom is different, and that's why creating an effective agreement can help set the right expectations. You have to be clear on how to measure success for each individual and this is done by having an agreement in place. 03:33 Measuring Success As a leader, you wear different hats in your business. Each role will need you to measure success by knowing the numbers and hitting them. This lets you know the things you need to improve on and the things you need to continue doing in your business. 04:50 Number One Metric John talks about your key metric as the CEO of the organization is getting the right people in the right seats. This will help you leverage their potential at the greatest level. 06:00 Client Satisfaction One of the important components of the business is the NPS ( Net Promoter Score). This is a client satisfaction survey that is crucial for the organization because it measures how your client feels about your service. 10:24 Platform To Use John uses Zillow and Google when it comes to real estate platforms. He based this on people's behaviors and creating brand awareness for the business. 12:22 Dealing With Negative Emotions Being in a negative state of mind and emotion can lower trust and understanding when dealing with another person. You have to get into the cause of the negativity and build enough trust and understanding.
