Welcome back to the Soirée Series from Stories from the River, where we revisit the 3rd Annual Home Furnishings Expert Soirée from Broad River Retail held on August 15, 2024. The evening celebrated Broad River's latest 2024 class of qualifying Home Furnishings Experts - 44 Premier Memory Makers.
In this second episode, we hear directly from some of the 2024 Home Furnishing Experts themselves as they tell us what it means to them to be a Home Furnishings Expert and what motivates them the most. Experts you will hear from in this episode include Dane Thompson, Kota Bennett, Jamar Wray, Holly White, and Stephanie Burke. The River's Home Furnishings Expert Program began in 2016 following the Company's major overhaul and bold reset in 2015. It aims to create a more rewarding and career-focused environment for its retail salesforce.
The experts detail the efforts and strategies they employed to attain and maintain their expert status, emphasizing the importance of following processes, mentoring, and consistently striving to improve sales metrics like KPIs and Diamond Care performance. They express pride in their achievements detailing how challenging it is to attain Expert status, how many years they've earned Expert designation, and what it means to receive this elite distinction. We hear their ambitious sales goals for 2024, including aspirations to write $2,000,000 in sales. The sense of accomplishment and professional growth is palpable, with these Premier Memory Makers aiming to inspire their colleagues and create a positive impact for themselves and Broad River Retail.
This episode on YouTube: https://youtu.be/QUZ1HXuQ5vk
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