In the third & final episode of this series, we are coming to you from Broad River Retail's recent Ribbon Cutting & Grand Opening Event of its Rock Hill, South Carolina, Ashley Store, recorded on Thursday, October 10th, 2024.
Charlie Malouf is joined by Cathy Aleman, a Senior Retail Experience Manager with over 11 years experience at The River. Cathy shares her journey of working in various locations, from Kannapolis to Pineville then to Matthews Outlet, eventually leading her to this new store. She recounts her excitement when she was offered the opportunity to work with again with General Manager Mitch Dixon, at Rock Hill. The episode dives into the preparations for the original soft opening, highlighting the rapid and impressive transformation of the store from being empty to fully operational within a few days.
Cathy also reflects on the vibrant and supportive culture among the Memory Makers at Rock Hill, dubbed the Rock Hill Raiders, who thrive on teamwork and motivation. The Grand Opening was a significant milestone for Cathy, being her first one after more than a decade with the company. She describes the community's enthusiastic response and the innovative services and products offered at the store, such as Versatile Credit kiosk for submitting credit apps. With a focus on creating unforgettable customer experiences, the new store aims to become Rock Hill's premier destination for home furnishings. Cathy's final thoughts emphasize the family-like atmosphere of Broad River Retail and her anticipation for a bustling, successful Grand Opening sales weekend the ensuing Saturday, October 12th.
This episode on YouTube: https://youtu.be/ZlTUUx9EfZg
Visit https://www.storiesfromtheriver.com for more episodes.
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