In this episode, the hosts welcome Shawn, a seasoned MSP expert, to discuss the concept of 'co-opetition,' a blend of cooperation and competition among Managed Service Providers (MSPs). Shawn shares insights from his 25-year journey in the MSP industry, his experience with peer groups, and his current role in running events and providing coaching through Encore Strategic. He emphasises the importance of community and peer groups in overcoming industry challenges and improving business practices. The discussion also touches on the need for MSPs to properly value their services and adjust their pricing models. Shawn also highlights the benefits of forming strategic partnerships and peer group collaborations to enhance service delivery and business growth. 

00:00 Welcome and Introductions 

00:24 Life Between New Hampshire and Aruba 

01:36 Diving into Co-opetition 

02:04 The Value of Peer Groups 

04:44 Overcoming Competition Fears 

09:04 Pricing Strategies for MSPs 

18:46 Client Relationships and Growth 

22:27 Global Collaboration and Community 

27:55 Upcoming Events and Conclusion 

Connect with Shawn Walsh on LinkedIn by clicking here – https://www.linkedin.com/in/encorestrategic/ 

Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/daniel-welling-54659715/ 

Connect with Adam Morris on LinkedIn by clicking here – linkedin.com/in/adamcmorris  

Visit The MSP Finance Team website, simply click here – https://www.mspfinanceteam.com/    

We look forward to catching up with you on the next one. Stay tuned!