Flint Lane loves giving his board homework. Seem bold? Maybe it is–but it's good leadership. Flint is the founder and CEO of Billtrust - a B2B order-to-cash payment software. He has been with the company for over 20 years. Under his guidance, Billtrust has gone public, maintained a 98% customer satisfaction rate, and been named one of the Best Places to Work in New Jersey for 10 years running. How has he managed this? By building a board he can rely on. In this episode, Flint and Chris discuss how to build a board that will add value to your organization and culture, how to hold your board accountable, and the importance of transparency.
Key Takeaways:
- Who you raise from is more important than how much you raise
- How to enable your board to serve you and your business in the best way
- Why he errs on the side of more transparency, even as the leader of a public company
