The Holly Walther Lending Team can write the book on Customer Experience - from the way they answer their phones to their client onboarding system to the follow up and care in which they take golden care of their clients. Today's episode talks about the importance of the client experience and some of the ways Holly and her team work with their clients. They are in a very competitive market and the genuine way they treat their clients really shows - and not just their clients - their vendors and partners also get the royal treatment. How can you up your client experience game?
Website:
https://hollywalther.com/
Connect With Holly:
https://www.facebook.com/hollywaltherlendingteam/
https://www.instagram.com/hollywaltherlendingteam/
https://twitter.com/hollywalther
https://www.linkedin.com/in/hollywaltherteam/
https://www.youtube.com/channel/UCkwXSTdPsigq_7Xh-tRVSlg
Resources:
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