In this episode we cover:
Chapter 13 - How to deliver really bad news :The challenge of speaking your mind
Chapter 14 - Who gets along and why it works: Group dynamics at their finest
Chapter 15 - Written communication:How to evaluate someone when you cant meet in person
Chapter 16 - What makes us mad as hell? Temperment Can reveal everything about a person
We found these chapters so helpful to understand the people around us most and how to manage certain conversations and situations.
Tell us your experiences of how this book is helping you here: https://www.facebook.com/shelf.improvement.podcast
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