Do you ever wonder who are the people answering emergency 911 calls? The measured, reassuring voice in the night? Paige Burkley joins us to talk about her work as a 911 dispatcher, the challenges of being the calm voice in the chaos, and the mental trauma imbedded in talking people through crisis including first responders rushing towards danger. She discusses the imperative of offloading those extreme stressors and some daily practices that have helped her heal and stay balanced.