Have you ever been in a situation where you liked your job in principle, but the conditions within your organization made doing your job difficult, or maybe even soul-crushing? If you can relate to that, you know what a bad employee experience feels like.
Fortunately, there are people like my guest, Christophe Martel, who are working to make the world of work a much better experience for everyone. Christophe is the co-founder and CEO of two tech companies focused on improving the employee experience by taming the jungle of redundant policies, processes, functions, and workflows that, frankly, just suck the joy out of work and life while creating waste for organizations.
In this episode Christophe and I discuss the difference between employee engagement and employee experience, the Great Resignation and the shifting expectations about the experience of work, leadership and the challenges of HR leaders, bringing intentionality to designing the employee experience, the benefits of a better employee experience for an organization, and the importance of combining data with great storytelling.
I resonate with Christophe’s desire to bring more joy to work and agree with his position that we can do so by bringing the same focus and intention we might use to design a great service to the design of work itself.
ABOUT OUR GUEST
Christophe Martel is the CEO and co-founder of TI People Inc. and Fount, two companies that help large organizations enrich people’s experiences at work by unleashing the power of experience data intelligence.
Prior to TI People, Christophe held a variety of leadership roles at Corporate Executive Board (CEB) (now Gartner), most recently serving as Chief Human Resource Officer (CHRO) and member of the Executive Committee, following many years as the Executive Director for Europe, MIddle East, Africa region (EMEA). Prior to joining the Corporate Executive Board (CEB), Christophe held business leadership roles in the software industry in Europe, North America, and Asia. Christophe holds a MSc and DEA in Geophysics from ENSG in France.
ABOUT MAKING BUSINESS ART
Making Business Art is a podcast for curious people where we draw lessons and inspiration from creative leaders, entrepreneurs, artists, designers, and scientists about making a beautiful business and life. We have conversations about how to create a powerful connection with the people we serve while making our craft an engine for personal growth.
This podcast is the creation of and hosted by me, Ezequiel Williams. I am an entrepreneur, innovation strategist, facilitator, and business designer. I help leaders and teams see their challenges differently and find ways to deliver value that are more desirable and satisfying for the people they serve. I am very curious and love to learn about how things work, what makes people tick, and how to create more joy in the world.
