Mat Zalk is the President and Property Manager at Keyrenter Property Management which has offices in Tulsa, Oklahoma City, and Arkansas. He focuses on the acquisition and management of single and multi-family residential properties on behalf of himself and a small network of investors.
Before founding Keyrenter Tulsa, Mat was a Strategy Director at The Property Finder Group, where he worked closely with the CEO and senior management team on various international acquisitions, scaled local teams in the group's Saudi Arabia and Egypt offices, and executed a number of strategic projects in the business' core market of Dubai. Mat has been an active investor since 2014 and is a licensed real estate agent in Oklahoma.
Growth is fundamental to the success of any business. For property management companies, scaling can enhance client and tenant experiences. So, what are the benefits of scaling, and how can you grow your business to provide quality services?
According to property manager Mat Zalk, strategic growth allows companies to utilize additional resources to manage properties effectively. Case in point, Mat realized he could serve his clients and tenants swiftly and more productively by scaling to hire additional maintenance personnel. To accelerate growth, Mat advises employing a "jack of all trades" to handle maintenance requests. This yields a greater ROI and saves your clients and tenants money.
In today's episode of The Same Day Podcast, Mat Zalk is hosted by Chad Franzen of Rise25 to talk about scaling in property management. Mat also talks about the consequences of delayed maintenance, the benefits of swift turnarounds, and how to measure the tenant experience.