Often, team members will provide feedback to managers that the latter doesn't agree with, or vice versa. For the HR function, such disconnection provides an opportunity to turn conflict into connection.
In this episode of The HR Leader Podcast, host Jerome Doraisamy speaks with EMA Consulting principal consultant Ming-Lyn Hii about her work in implementing lawful and reasonable management action plans, the importance of ensuring more constructive interactions between managers and their teams, the drivers of such negative interactions, and what constitutes reasonable conduct.
Hii also delves into the need to go beyond legal compliance and implement cultural transformation, and how HR teams and professionals can put their best foot forward in supporting individual staff members as well as business objectives.
