It’s a special day today as I’m off to Costa Rica baby. Pura Vida to all! I think this is my 4th virtual visit to a country that sits high on my “must visit” list.
And we’re equally pleased to be chatting with Mr. Richard Blank, who is somewhat of an icon in the capital city of San Jose. You’ll understand why in a moment.
Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in the capital.
With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10,000 bilingual telemarketers.
Today Richard is the Chief Executive Officer for Costa Rica’s Call Center which he founded in 2008.
Fun fact and to my point about being an icon - Richard has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of Costa Rica Call Centre culture.
Richard holds a bachelor's degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
He was a keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony.
And in addition, has been inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank.
As such, he endows a scholarship each year for students who plan on majoring in a world language at the university level.
Visit our website to access the full transcript, episode notes, and guest links. Coaching 4 Companies
