When you hear the term 'customer service,' what comes to mind? Depending on the industry or country you're in, your experience could be vastly different. I started my customer service experience in hotels in the 80s, and travelled from the UK to Germany, India, Korea, Hong Kong, and many other places around the world. Join me on this episode as we discuss these differing cultural experiences and the thread that ties them all together.
This episode, I discuss:
[1:30] My customer service background
[3:34] Why you're always providing a service
[5:22] Customer service experiences across the globe
Thank you for listening! I'd love you to join me for a new episode every other Tuesday and hear from our guests and their perspective on fabulous customer service. If you're interested in more information, check out Bond and Des Voeux on Instagram!