In this reaction episode, Brent and James unpack Sanjay Maharaj's decision to sell his strata management company and reflect on the broader questions it raises. What happens when rising costs, talent scarcity, and evolving client expectations converge? Is the current service model built to withstand the long-term pressures of the job? 

Brent and James take a thoughtful look at the emotional and operational demands that led Sanjay to move on, and what leaders in the space can learn from his story. It's not a crisis, it's a moment for reflection.