A huge amount gets said about culture, wellbeing, leadership and performance, but how often do we actually measure these things in a way that stands up to scrutiny? This conversation with Mark Wright lifts the lid on what thousands of workers across multiple continents are really telling us. The insights are sometimes uncomfortable, frequently surprising, and always actionable. If you want clarity on what's working, what isn't, and which levers truly shift performance, you'll get a lot from this one.
Highlights
- Origins of the Index: Created to fill the gap for reliable, scalable workforce feedback
- Integrated measurement: Leadership, wellbeing, engagement and systems all in one model
- Levers for action: Clear guidance on where to focus for the best improvement return
- The big three trends: Leadership perception gaps, shift-worker challenges, contractor dynamics
- Systems usability slump: Rising expectations but falling satisfaction with organisational systems
- Mental health insights: Growing comfort discussing mental health, but burnout and cognitive load worsening
- Commercial pressures: How time, productivity demands and resourcing shape behaviour
- Targeted strategy: Why demographic-specific insights outperform blanket organisational approaches
Resources and actions:
