What does it take to completely transform your business? Creating a business that works for us means that sometimes we have to step back and realize we are capable of change. We can still serve clients with excellence, with an entirely new model of business. Michelle Kline, owner of Venture Dog Walking, converted her pet sitting business into a dog walking company. She shares the groundwork she laid to make it successful and outlines her communication strategy to both staff and clients.
Main topics:
When the idea to switch happen
Leaving money on the table?
Focusing on core strengths
Communication with staff and clients
Main takeaway: Your business should provide the services you want to provide, in the way you want to provide them.
About our guest:
Michelle Kline is the classic example of dog fanatic turned dog professional. A lifelong devotee to dogs, Michelle entered into the industry in 2017. Michelle is now the owner of Venture Dog Walking - an on demand daily dog walking company in Winston Salem, NC - and DogCo Launch - a consulting company helping other pet care businesses grow and scale. When she's not pursuing business opportunities, you can find Michelle and her husband hiking with their two dogs, Winston and Ronin, or trying different breweries across the state.
Links:
Pet care business: https://venturedogwalking.com
Coaching: https://dogcolaunch.com
80/20 Principle: The Secret to Achieving More with Less
Give us a call! (636) 364-8260
Follow us on: Instagram, Facebook, Twitter
Email us at: feedback@petsitterconfessional.com
Full show notes and transcript
Sponsored by:
❤️ Our AMAZING Patreon Supporters
Time to Pet
Visit: https://timetopet.com/confessional
Code: 50% off first 3 months
Pet Perennials
Visit: petperennials.com/pages/gps
Code: 'PSC' when registering for a $2 off coupon on any purchases in the 1st 90 days
