How do you keep things simple in your business? Scott Black, owner of Personal Touch Pet Sitting, discusses the importance of personalized communication, screening clients thoroughly, and managing risks in the industry. He also emphasizes the significance of continuing education and balancing growing a pet sitting business while prioritizing quality and safety. Scott shares his thoughts on liability and risk management, setting boundaries, and managing client relationships.
Main topics:
Networking
Managing your risk
Quality over quantity
Importance of relationships
Main takeaway: Be careful of creating a demand you cannot, or do not want to, supply.
About our guest:
Top dog, jack of all trades and founder/owner of Personal Touch Pet Sitting, Kingwood, TX since 2005. CPPS through PSI. Top 5 finalist for PSI’s Pet Sitter of the year 2097 and 2009. Honored to have been named the 2010 Pet Sitter of the Year.
I am a co-pet parent to 4 dogs and 3 cats, all rescues. I represent the professional pet care industry by taking part in town events, as well as maintains professional relationships with the veterinarians and other pet businesses in my community.
(The picture is the day I met Chato. He is our blind and deaf dog. We fostered him for almost a year before we adopted him.) This is one of my favorite pictures. Some how the two of us bonded that day. He couldn’t see or hear me. It was love at first smell I guess.)
Links:
Previously on Episode 315: https://www.petsitterconfessional.com/episodes/315
https://www.petsit.com/pet-sitter-kingwood-tx-personal-touch-pet-sitting-inc
https://www.linkedin.com/in/scott-black-76ab301b/
281-441-PETS
Email: ptps@comcast.net
Give us a call! (636) 364-8260
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Email us at: feedback@petsitterconfessional.com
Full show notes and transcript
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