Faith, Letting Go, and Elevating Your Practice with Michelle Leyman
The episode features a conversation with Michelle Leyman, a licensed marriage and family therapist who transitioned from a solo private practice to launching a group practice, My Therapy Connection. Michelle discusses the challenges of letting go of tasks to others, specifically focusing on the process of training an intake coordinator to handle client calls effectively. Whitney and Michelle explore strategies for improving call conversion rates and the importance of faith-based community and support in running a practice. The episode also touches on the benefits of the Wise Practice community for faith-based practice owners, offering a platform for connection, teaching, and consulting.
00:00 Welcome to the Wise Practice Podcast!
02:33 Integrating Faith into Business Consulting
05:14 Introducing Michelle Lehman: A Faith-Driven Practice Owner
08:09 The Struggles and Triumphs of Letting Go in Your Practice
12:15 Navigating the Challenges of Intake Calls and Conversion Rates
17:43 The Importance of Data in Understanding Your Practice
20:23 Maximizing Intake Coordinator Efficiency
20:59 The Art of Listening to Calls
22:26 Training and Office Dynamics
23:20 Navigating Insurance Conversations
25:03 Improving Call Conversion Strategies
31:01 The Importance of Community in Practice
33:53 Connecting and Growing with Wise Practice
Alma - Your private practice support system. Alma offers clinicians the opportunity to join their insurance program, providing benefits such as getting credentialed within 45 days and enhanced reimbursement rates with major payers.
Gusto is an excellent payroll processing option for therapist group practice owners due to its intuitive interface and comprehensive support. It simplifies the complex task of managing payroll, taxes, and employee benefits, which is particularly beneficial for practices with multi-state employees. Gusto’s paperless onboarding streamlines the hiring process, and its user-friendly software makes it easy for administrative staff to run payroll efficiently. Additionally, Gusto’s responsive phone support ensures that questions or issues are promptly addressed, allowing therapists to focus more on their clients and less on administrative tasks. If you sign up using this link, you will get a $100 sign-on bonus!
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Podcast Production and Show Notes by Course Creation Studio.
