With more than three decades of experience with the Y, today's guest is Kristin McEwen, Chief Experience Officer. Kristin's enthusiasm is infectious as she shares the countless ways the Y supports individuals, children, and families throughout metro Atlanta. Whether it's engaging at Y facilities or virtually through YMCA 360, she and the team at the Y are creating meaningful experiences for the well being of all.
IN THIS EPISODE:
[04:04] Kristin will highlight what her position entails at the YMCA of Atlanta
[06:41] She describes the Virtual Platform called YMCA 360, and she also describes the loyalty program
[09:35] Kristen tells about the membership survey feedback they received from the Listen 360 program
[13:32] What are some stories that have impacted her over the 30 years at the Y
[20:01] Kristin wants listeners to know that the Y constantly changes and remains relevant. She shares information about The Coach Approach to personal health and wellness
[23:23] The Winship program for cancer survivors, the Shepherds program, and the Parkinsons program are all available at the Y
[28:14] Kristin outlines the Partnership with Care Source and how that has impacted over 5,000 families
[30:07] Kristin shares her Y story
KEY TAKEAWAYS:
The Atlanta Y cares about its members. They launched a survey asking members for input on what the Y is doing well and where it can improve.
The YMCA remains active. It constantly changes and keeps up with what is new and innovative.
Members at the Y can have a Coach who will identify barriers or obstacles a member may have toward health and wellness activities and guides them through that journey.
RESOURCE LINKS:
Early Learning Information - Website
YMCA Atlanta Membership - Website
BIOGRAPHY:
As Chief Experience Officer for the YMCA of Metro Atlanta, Kristin leads day-to-day operations, strategic direction for membership, program initiatives for health and wellness and program services partnering with staff leadership, key volunteers and strategic partners to ensure mission advancement through positive community impact and experience.
Kristin has been a catalyst for positive change within the Y for more than three decades. Her career began at the Bainbridge Y as an Operations Director in 1989, never imagining this work would end up as her lifelong career and passion. Kristin's journey through the Y has allowed her to participate in the best cause-driven programs the Movement offers. During her 30+ years with the YMCA of Metro Atlanta, she has served in leadership positions in health and wellness at the J.M. Tull-Gwinnett Family Y, Operations at Robert D. Fowler Family Y and Executive Leadership at the Cowart and Sanders Family Y's. Kristin has also provided leadership to Health and Wellness, Membership and Aquatics for the association, increasing program impact, innovation and overall experience.
Kristin has established impactful strategic partnerships with community organizations, developing Winship at the Y Cancer Survivor program with Emory, Parkinson's Movement classes, Shepherd's Center head and injury program and CareSource and PeachState for the Y's across Georgia.
Kristin lives in Peachtree Corners with her husband, Scott, and they have two daughters, Lacey and Mallory, who grew up in the Y. She holds a Bachelor of Education from the University of Alabama. Kristin loves spending time with her family and friends, college football and being physically active.
