Herb Kelleher, 87, was the founder of Southwest Airlines. He died January 4, 2019.
Quotable Quotes:
"Your people come first, and if you treat them right, they'll treat the customers right."
"You don't hire for skills, you hire for attitude. You can always teach skills."
"If you don't treat your own people well, they won't treat other people well."
One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.
