-5 years as a NYC teacher with no instruction as to how to handle bullying
-Connie's personal history with bullying
-Connie gets turned on to Bullies To Buddies by fellow school counselor
-Developing the "Golden Rule Toolbox"
-Effectively eliminating bullying from her school using the Bullies to Buddies model
-Overcoming the ego to win the social game
-Schools' righteous responsibility to step in in extreme cases of bullying
-The reason for the lack of an "anti-sibling-rivalry" campaign
-The tightening of anti-bully laws in the States
-The 4th grade bully that Connie wanted to hate, but showed him empathy instead, and turned him into a friend
