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Description

There has been a lot of talk about AI in the news lately. And now it has come to your dealership and service department. Meet Brooke.ai from Proactive Dealer Solutions
 
Brooke.ai is "Automotive's First Intelligent Digital Voice Assistant."
 
 
According to Proactive Dealer Solutions
"Hiring Brooke as your Digital Voice Assistant means improved customer satisfaction by steering the most common conversations to a smart assistant who can answer frequently asked questions and schedule service appointments based on customer needs and dealership policies."
 
I speak with Ashleigh Ellis, Director of Marketing for Proactive Dealer Solutions about Brooke.
 
We talk about:
 
*The difference between Brooke and a chatbot.
 
*If Brooke will take jobs away from people.
 
*How Brooke has been received.
 
*The onboarding process
 
*Integration with scheduling tools
 
*How she avoids top loading service appointments
 
*How she can increase service appointments 30-40%
 
*Recalls
 
*Outbound calls.
 
Want to add strategic pricing to your marketing tool box? Go to InteliChek  or call 877-827-7273 and ask about our InteliShare Series!
 
InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget.
 
 
InteliChek
 
 
Brooke.ai
 
 
Proactive Dealer Solutions
 
 
MPI: Episode 11 (Fixed Ops Magazine)
 
 
Gridspace
 
 
Brooke In Action:
 
Brooke Sets Appointment/Engine Surging
 
 
Customer Wants Representative, Talks To Brooke Anyway
 
 
Brooke Upsells
 
 
Brooke Makes Outbound Calls
 
 
Music:
 
 
Cody Martin-Arcadia
 
 
Midnight Daydream-Trip Don't Fall
 
 
Adrian Walther-Happy Place
 
 
Andrew Galucki-Times Like These