You've got your business up and running, you've signed your first clients, but six months in, renewals start dropping like flies. The average retention rate for a client in the fitness industry is NINE months, so how are you going to make your life-long business sustainable? In this episode I'm diving into three key strategies for client retention, including contracts! If you want a successful business that pays the bills, you have to stop thinking like a boutique gym selling one time class packs and start thinking like a CEO. It's not enough to just sign clients, you need them to buy in on who you are and what you offer. So tune in and I'll tell you how.
This episode is for you if you are...
...spending months working to sign clients only to have them drop out a month later
...getting inconsistent and unreliable payment from busy clients who are slotting you into their busy schedule with no regard for yours
...unable to transition clients to online-only because you can't properly share the value of your offer and how you'll help them get results
❗HEY COACH - if you're ready to go from fit-pro to CEO, we are NOW enrolling for the January 2024 cohort of BECOMING SAVAGE: THE COACHING ACADEMY. 📣 📣 📣
Follow me on Instagram @demiyeager and join me on FB in the Anti-Burnout Coaches Club, a place where coaches from all across the globe can come together to learn and grow from one another.
Edited by Shannon Boerner.