Dan chats with Jade Webb. Jade was already a successful business owner prior to purchasing a gym. She shares the process of buying a business, from initial negotiations, through to a complete business overhaul.
5 things you'll learn:
- How Jade went from mechanical business owner to gym owner.
- Why she bought a gym, not built one from scratch.
- What due diligence she did and what she missed.
- How she completely rebuilt culture and customer experience after a chaotic first 30 days.
- The KPI changes and why experience has driven her growth and retention.