This episode of Thoughts Unlocked dives into why trust is the hidden driver behind every successful team and culture. From balancing warmth and competence to the micro-moments that either strengthen or erode credibility, you'll hear practical ways leaders can create psychological safety, rebuild broken trust, and foster collaboration that feels effortless instead of forced. If you want a team that's engaged, innovative, and aligned, this conversation shows how to start building trust, one interaction at a time.
00:00 – Introduction & setup
01:20 – Why trust is the foundation of every team
02:04 – Psychological safety: speaking up without fear
02:29 – Warmth + competence: the two questions people ask of leaders
03:45 – Micro-moments: deposits and withdrawals in your "trust bank"
04:24 – Vulnerability and consistency in leadership
05:26 – Rebuilding broken trust: the 1N = 5P rule
06:03 – Trust makes collaboration effortless
Website: skotwaldron.com
