In this episode, I speak with Meryl Berger, the travel agent behind Palm Trees & Pixie Dust, about how to provide an exceptional customer experience. Customer service is essential for any business or organization that wants to be successful. Good customer service can help build loyalty and trust with customers, increase customer satisfaction, and lead to repeat business and positive word-of-mouth recommendations. Listen to this episode to learn how Meryl provides concierge-level service, actively listens to her customer's needs and responds.
