In this episode of Nuts and Bolts of Leadership, Billy Duren welcomes Lynn Bruns, CEO of ISG Architect and Engineering Services. Lynn shares his journey from engineer to leader and the importance of recognizing leadership potential in others early on. He discusses how ISG’s unique growth model allows talent to flourish no matter their location, emphasizing trust, open communication, and a culture of celebrating wins and learning from challenges.
Lynn highlights ISG’s Leadership Acceleration Program, which develops emerging leaders with coaching and group experiences. He describes how the company’s "blueprint for growth" and transparent communication help keep their widespread teams aligned and energized. As an employee-owned company, ISG focuses on both building people up and achieving business goals together.
The conversation wraps up with Lynn giving advice to young leaders: surround yourself with people who make you better and always be willing to learn. He also shares his concern about focusing on developing “thinking people” in a world of rising technology. If you're interested in real stories on leadership, team energy, and people development, this episode is full of practical takeaways.
3 Key Listener Takeaways
1. Intentional Leadership Development Drives Growth
Lynn Bruns emphasizes the critical role of investing in leadership development programs, such as ISG’s Leadership Acceleration Program. By intentionally identifying and nurturing emerging leaders, organizations create a strong leadership pipeline that supports ambitious growth goals and builds a shared culture across wide geographies.
2. Building Trust Through Candid Communication
The episode highlights how trust is foundational in any successful organization. Bruns discusses the importance of open, honest feedback and accountability in building a culture where people feel safe to speak up, ask questions, and clarify intentions—essential for reducing wasted time and enhancing collaboration.
3. Leaders Must Focus on People Over Processes or Technology
While acknowledging advances in technology and the challenges they bring, Bruns asserts that the real competitive advantage lies in developing thinking people. He cautions against depending too heavily on technology at the expense of critical thinking and authentic relationships, underscoring that investing in people pays off in sustainable business success.
Show Overview
00:00 Decentralized Growth Model Strategy
05:02 Discovering Leadership Potential at 13
09:52 Leadership Development and Communication
12:24 Building Momentum: Strategic Flywheel
15:47 Clarifying Leadership Roles and Responsibilities
18:38 Blueprint for Growth and Alignment
21:49 Resolving Friction Through Communication Framework
25:19 Building Trust Through Behavioral Feedback
30:57 Exploring Business Ownership Options
33:23 Celebrating Wins and Achievements
38:24 Strategic Relationship-Driven Growth
41:32 Unprecedented Strength and Future Goals
46:15 Leadership and Critical Thinking Challenges
