How would you rate yourself at APOLOGIZING? In this episode, Lisa and Kari dive into the art of apologizing, and discuss the myriad ways it can go wrong and right. And both women wanna emphasize the significance of understanding how to apologize effectively, as it can either mend or exacerbate relationships! Through personal anecdotes, the duo explores the components of a meaningful apology, such as taking personal responsibility, empathizing over ego, going beyond accidents, building trust through transparency, and seeking to repair rather than just express regret. The discussion also dissects the pitfalls of conditional apologies and share Harriet Lerner's essential ingredients for a true apology. Apologies have a vital role in fostering healthy relationships and effective leadership, so listen in for inspiration and evaluate your own apology-style. Enjoy!
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