Handling negative reviews is not the most enjoyable part of being a brick-and-mortar business owner, but it is vital to the success of your physical storefront. The way that you respond to review will impact how potential customer perceive your business.
In this episode we share exactly how we handle negative reviews so you can feel equipped if a less than average review comes your way. AND we are sharing one of our favorite tools for increasing positive reviews at your business.
This is a juicy one, my friend, so grab your favorite beverage and hit play!
