Sam Horn is the CEO of the Intrigue Agency, a positioning/messaging consultancy, which helps people design and deliver TEDx talks, keynotes, funding pitches and one-of-a-kind brands. She is also the CEO of the Tongue Fu! Training Institute, a trade-marked communication skills approach, that teaches how to give and get respect at work, at home, online and in public.
Sam talks about writing her latest book: Talking on Eggshells: Soft Skills for Hard Conversations, how to turn conflict into cooperation, having tough conversations for introverts, the eyebrow test, and much more!
"My life is my lab. I ask people if I can use their real life examples."
Episode Highlights
● Writing the new book
● We avoid, accommodate or get angry
● "Ink it when you think it."
● Interpersonal and self-awareness
● The skill of having tough conversations
● The power of a repeatable phrase
● The Eyebrow Test
● Change the conversation
Resources
