John Fuller, a personal injury lawyer, emphasizes the importance of personal service and accessibility in his practice. He shares a story about a negative experience he had with a small business, which reinforced his commitment to being available to his clients. John believes that having direct access to him is crucial for maintaining strong relationships with clients. He believes that his firm provides better service than larger firms because of their accessibility and commitment to client satisfaction. John also mentions that his firm receives both repeat business and referrals from satisfied clients.
Key Takeaways:
- John Fuller believes in providing personal service and accessibility to his clients.
- He shares a story about a negative experience with a small business that reinforced his commitment to being available to his clients.
- John's personal cell phone number is on his business card, and he is always available to take calls from clients.
- He believes that having direct access to him is important for maintaining strong relationships with clients.
- John's firm provides better service than larger firms because of their accessibility and commitment to client satisfaction.
- The firm receives both repeat business and referrals from satisfied clients.
http://www.personalinjuryco.com
(303) 597-4500
