I can't count how many conversations I've been a part of that started with complaints about in-house AV contracts.
The arguments about how venue exclusivity unfairly hurts smaller local companies more than larger national suppliers haven't changed in 40 years. Heck, some of the same players are still in the game.
But here's a tough pill to swallow: Unless it breaks the law — and yes, we need laws that protect competition — there's no such thing as unfair competition. Sometimes our strategies for dealing with competition are inadequate.
