Michelle dives into the art of customer retention and why it's crucial to 'tip the scales' in favor of your customers. She unpacks key concepts like the Net Promoter Score, the importance of value perception, and why creating "raving fans" can elevate your business.
The FREE Ideal Buyer Exercise is here: https://michellerundio.ck.page/0347a1eae8
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For more from Michelle, visit www.hustleandclimb.com.
