Michelle presents a practical five-step framework for effectively handling customer complaints. This framework, borrowed from her corporate training experience, is designed to help you navigate the complexities of service failures and customer dissatisfaction. Follow this framework and you have the opportunity to turn a potentially negative customer interaction into a win.
30 Questions to Ask If you want your business to grow: https://stan.store/michellerundio/p/get-the-guide-gk9vj
Book a free strategy session with Michelle: https://stan.store/michellerundio/p/schedule-an-info-call-
Follow Michelle on Instagram: https://www.instagram.com/bosswifemom
