What makes your customers keep coming back for more? In this episode, Michelle takes you on a deep dive into the world of customer loyalty, utilizing principles straight from Ritz-Carlton's former President and COO, Horst Schulze. Michelle argues that there is nothing more important than a well-crafted customer service strategy. She also tells shares a story about how Smartwater? You'll have to listen to find out why.
To learn how to make 7 days of content in just 20 minutes, then go check out Michelle's free guide at https://michellerundio.ck.page/7f8d0958ee
To reach out to Michelle, visit https://msha.ke/bosswifemom
