Takeaways
- The more you focus on technical tasks, the less strategic you become.
- It's essential to lift your head up and look at the bigger picture.
- Delegation is key to maintaining strategic focus.
- Saying no can lead to greater progress and focus.
- Replicating processes is crucial for consistent service delivery.
- Understanding your role helps in managing tasks effectively.
- Custom services require structured processes to manage chaos.
- Team dynamics are vital for achieving long-term goals.
- Strategic thinking should be prioritized over technical execution.
- Balancing both roles is challenging but necessary for growth.
Episode Transcript.
