This week's key takeaway:
Working with relationships and my business - with Ben Fewtrell and David Carlin
Episode intro:
One of our clients inspired us to talk about business relationships in this episode. He was undermined by one of his employees and was very angry about it, but once we advised him to try and understand what was behind his employee's behaviour, the problem was more easily solved. And what's more, if he had taken the time to work on that relationship in the proper way, the problem would not have arisen in the first place.
As David says, 'if your relationships are okay, your business is okay.' Listen up and find out how to protect and nurture your business relationships.
In this week's episode you will learn:
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How people buy from people
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Should you put a task ahead of a relationship?
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The importance of a culture of trust
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Why transparency is always the best way
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The benefits of rewarding 'outcome' over 'work'
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Why you should internalise and own your stresses
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How to understand your negative triggers
Show links: