Navigating the Challenges of Difficult Employees: Tips from Experienced Business Coaches
In this milestone 50th episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin offer valuable insights on managing difficult employees. Targeted towards business owners seeking to create a harmonious and effective team, the episode provides strategies for dealing with non-performing team members.
The coaches emphasize self-reflection, role clarity, structured KPIs, and the importance of a supportive work culture. Listeners are also introduced to the concept of 'abundance days' as a method to enhance employee satisfaction.
The episode offers practical advice for business owners aiming to lead better and build a high-performing team. Key resources include the Building Role Clarity workbook available at maxmyprofit.com.au/clarity.
Here's what you will learn with timestamps if you want to jump to that section.
00:00 Introduction to the Max Your Business Podcast
00:42 Celebrating Milestones: Episode 50 and Business Anniversaries
02:09 The Evolution of Our Business and Client Transformations
04:40 The Importance of Structure and Value in Business
05:23 Dealing with Difficult Employees: Initial Thoughts
06:07 Understanding Team Dynamics and Personal Accountability
10:22 Strategies for Continuous Team Improvement
15:26 The Role of Clarity and Communication in Team Success
21:32 Clarifying Roles and Expectations
22:26 Understanding External Factors
24:55 Effective Communication Strategies
25:43 Managing Performance and Accountability
29:28 Hiring the Right People
31:42 Adding Value Beyond Money
34:16 Adapting to Remote Work
38:28 Leadership and Team Dynamics
41:49 Conclusion and Next Steps
