In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin breakdown the fascinating world of DISC profiling and explore why some people just seem harder to deal with than others.
Communication is not one size fits all. Ben and David share practical tips on how identifying the four key behavioural traits (Dominance, Influence, Steadiness, and Conscientiousness) can completely transform your workplace dynamic, your sales results, and your hiring process.
If you are tired of team conflict or wondering why certain prospects just will not buy, this episode will challenge you to adapt your approach and understand that people are not difficult, they are simply different.
Episode Highlights:
00:00 Welcome to the Max Your Business Podcast
02:30 The winter chill and a chat about Seasonal Affective Disorder
04:13 Introducing DISC profiling and what it actually measures
05:45 Breaking down the four key profiles: D, I, S, and C
08:37 The critical difference between your natural and adapted state
10:20 Where to take your own 10 minute assessment
11:32 Why hiring a team of people just like you can bottleneck your growth
14:21 How to profile a role before you start the recruitment process
20:00 Using behavioural profiling to supercharge your sales conversions
25:52 Real examples of how understanding profiles eliminates team conflict
31:10 Your next steps
Key Takeaways:
People Are Not Difficult: They are just different. Most workplace conflict is not personal; it is simply a clash of communication styles.
Adapt Your Approach: Your ability to adapt your behaviour to match the person you are speaking with is a massive advantage in leadership and sales.
Profile the Role First: Before hiring, figure out the behavioural traits required for the position. This helps you ask much better interview questions.
Know Your Natural State: Understanding how you and your team react under pressure helps manage stress and volatility in the workplace.
Treat People How They Want To Be Treated: If your team member loves detail, give them detail. If they want brief bullet points, keep it short. Speak their language to get the absolute best results.
🚀 Discover your own behavioural style by grabbing your assessment at maxmyprofit.com.au/mydisc and start building a business with better communication.
Tune in to learn how to bring these insights to life. Do not miss this episode and do not forget to subscribe for more practical tips every week.