We’re wrapping up the Assistant miniseries with a big-picture conversation, the future of the assistant and VA industry.
I’ve been in this world for over 15 years, and in that time I’ve seen the role change again and again, from the 2009 crash, to the explosion of tech tools, and now to AI.
In this episode, I’m talking about where I see things going, what makes our work truly irreplaceable, and why assistants need to be visible, strategic partners (not an exec’s “secret weapon”). I’m also sharing my thoughts on niching, the growing operational side of our roles, and the importance of keeping our skills sharp as the industry evolves.
This is episode four of a four-part mini series for the Assistant community, each episode is accompanied by a free downloadable resource.
Download your free resource on the future of the Assistant industry here: thought leaders in the space, skills you should be developing and more
Listen to the rest of the series:
Your gold standard onboarding process
Resources mentioned:
Takeaways
Brief intro to the Assistant role
Glass elevators for men in a pink industry
Misconceptions about the VA industry
The core services that VAs provide
Why Assistants need to be visible within their organisations
Increasing specialisation for Assistants
How AI is shaping the industry
Why you should be investing in your own development as an Assistant
Chapters
00:30 Introduction to the Assistant Industry
00:51 The Evolution of the Assistant Role
02:41 Challenges in a Predominantly Female Industry
04:39 Networking and Misconceptions in the VA World
07:00 The Importance of Visibility and Value
09:13 The Role of Technology and AI in Assistance
10:31 Niche Specialisation in the Assistant Role
12:13 Transitioning into the Assistant Industry
Links:
Website: www.bumptobusinessowner.com
Instagram: https://www.instagram.com/bumptobusinessowner/
LinkedIn: https://www.linkedin.com/in/carolinepooley/
Music by AudioCoffee: https://www.audiocoffee.net/