Are you struggling to build a cohesive and high-performing team in your home service business? The key may lie in understanding the unique personalities and communication styles of your employees and customers. In this episode, I sit down with personality expert Steven Shapiro to explore his innovative "Personality Poker" system.
Learn how finding your team's strengths and blind spots can help you plug profit leaks, improve collaboration, and deliver exceptional service to your customers. Tune in to learn practical strategies for building a balanced, adaptable, and innovative team that drives growth for your home service business.
What You'll Learn…
How understanding different personality types can build a high-performing team
Why you should interact with clients in their preferred communication style
How to collaborate with those who compliment your strengths and fill your blind spots
How a company's culture can create profit leaks if not aligned with people's needs
Strategies for validating team members who don't perfectly fit the company culture
Steven's new book "Pivotal" and how it can help create stability in uncertain times
Listen to all episodes at https://profitablehomeservices.com/
Connect with Stephen at https://www.linkedin.com/in/shapiroinnovates/
Get a free copy of the Path To Profits Book at https://yourpathtoprofitsbook.com