In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser explore conflict resolution and emotional intelligence in business and personal relationships. They discuss how the brain reacts to stress, introduce the "Hulk Principle," and use Chinese finger cuffs as a metaphor for resolving conflict by leaning in rather than resisting. Emphasizing connection, positive intent, and empathy, they share practical tips for leaders to foster collaboration, clarify expectations, and approach challenges with curiosity and understanding, ultimately highlighting the importance of self-awareness and intentionality in building healthy, effective relationships.
Introduction and Setting the Stage (00:00:08) Hosts Mike Lantz and Josh Hauser introduce the podcast, set expectations, and mention a visual demonstration for YouTube viewers.
The Hulk Principle: Three Parts of the Brain (00:00:53) Explains the executive, emotional, and subconscious (fight/flight) brain states using the Hulk as a metaphor.
What We Resist, Persists: Chinese Finger Cuffs Demo (00:02:54) Demonstrates how resistance in conflict leads to persistence of problems, using Chinese finger cuffs as a metaphor.
The Power of Connection and Collaboration (00:04:06) Emphasizes that solutions come from connection and collaboration, not from winning arguments.
Intentions and Body Language: The Lifesaver Test (00:06:54) Shows how subconscious intent is revealed through body language, using a lifesaver-on-a-string demonstration.
Retraining the Brain and Changing Perceptions (00:10:59) Discusses how to retrain your brain for positive intent and the importance of seeing people differently to change behavior.
Choosing Love and Service in Leadership (00:13:32) Shares a leadership philosophy of choosing to love and serve others, impacting how you show up and interact.
Giving Grace and Resetting Intent (00:14:31) Talks about self-awareness, resetting intent, and giving people multiple chances before making judgments.
Defining Core Values and Communication (00:15:56) Explores how people interpret core values differently and the need for clear, shared definitions in teams.
Practical Application: Preparing for Positive Interactions (00:16:31) Suggests writing down feelings and intentions before interactions to foster positive outcomes and collaboration.
Understanding Hardwired Behaviors and Giving Grace (00:17:24) Explains how early experiences shape behavior, using analogies like vinyl records and regional differences.
Defaulting to Positive Intent in Everyday Life (00:18:39) Encourages giving others the benefit of the doubt, even in frustrating situations like driving.
Conclusion and Call to Action (00:19:22) Wraps up with a reminder to approach interactions with positive intent and gratitude for the discussion.