In this episode of Grit Won’t Quit, Tom welcomes back Rich Bruno of Rich Bruno Consulting for his second appearance on the podcast. Since his last visit, Rich has been focusing more on the world of franchises and shares what he’s learned about helping entrepreneurs find the right fit. Rich and Tom dive into his 3 Ps framework: People, Processes, and Performance, and how each plays a critical role in building a successful business. They talk about the importance of refining processes before scaling, the challenges of wearing many hats as a business owner, and how to prepare for sustainable growth. Whether you’re considering franchising, scaling your business, or simply looking for practical insights on leadership and operations, this episode delivers valuable takeaways you won’t want to miss.
