What do theater and training performance have in common? Dive into this intriguing question in the latest episode of the Kirkpatrick Podcast as we unravel the secrets behind organizational excellence, utilizing the Kirkpatrick Model. Hosts Vanessa Alzate and Jim Kirkpatrick are thrilled to welcome special guest Lindsey Coates to explore how she uses theater techniques and training strategies to drive a remarkable transformation in performance outcomes. From reducing customer complaints to amplifying success metrics, discover how this unique fusion reshaped the landscape of organizational operations. Gain invaluable insights into innovative learning and development approaches and the strategic role of change management in fostering organizational success and becoming a strategic business partner. Join us on a journey of discovery and empowerment, as we unveil the hidden dynamics of performance enhancement in organizations.
