Join Vanessa Alzate and Jim Kirkpatrick on the latest episode of the Kirkpatrick Podcast, as they explore how organizations can protect their investment by getting the most out of their training efforts. They highlight the importance of smart resource allocation and performance support, offering valuable insights and practical tips to make sure your training efforts lead to real-world results.
They also discuss:
- Under-the-radar training methods and resources
- Why it's important to use language that focuses on performance rather than just training
- The benefit of genuine check-in chats with employees
- Building trust and a supportive culture through post-training support
- Strategies for better customer experiences and long-term loyalty
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