A significant failure point for early-stage biotechs is not fully understanding their market and what motivates their customers to buy. A "Customer Panel" is a selected group (10-15 individuals) representing potential future customers for periodic one-on-one interviews. The process is simple and not expensive. If you have a MailChimp and SurveyMonkey account and know how to do a Zoom call, you have everything needed to get started. We'll discuss the step-by-step process for making this happen!