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Episode Description:
In this episode, Rachel sits down with Josephine Wilton, Principal Consultant at Hullanta Consulting, to dive deep into the operational realities of implementing value-based care. They discuss the challenges organizations face in aligning data, staff, and financial models, and how smaller practices and solo practitioners navigate these complex systems. Josephine shares actionable strategies for bridging the gap between theoretical value-based models and real-world execution.

Rachel and Josephine had so much to cover that they'll be back next week to continue the conversation, exploring even more practical solutions and lessons learned from both providers and payers.

Timestamped Highlights:

  1. 0:52–4:28 – Introduction of Josephine Wilton and her expertise in operationalizing value-based care.

  2. 5:04–7:40 – Early contracting stages and the importance of communication between providers and payers.

  3. 10:15–12:27 – Why operational and clinical teams must be involved early in negotiations.

  4. 13:30–16:23 – Challenges faced by solo practitioners and smaller organizations in value-based care.

  5. 18:32–21:36 – Importance of real-time data and the delays that can impact value-based programs.

  6. 26:25–28:24 – Friction points in attribution, performance metrics, and total cost of care.

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Music by Zach Harrison