Feeling overwhelmed by client expectations? In this episode, Amanda talks about a topic that many OBMs and service providers struggle with - the feeling of owing clients something beyond the contracted obligations. This can lead to resentment and eventual burnout. Amanda breaks down three key areas where service providers often feel this unnecessary sense of obligation: taking on unwanted tasks, sacrificing personal time, and staying with clients who aren't a good fit. She also explains the need for clear communication, re-establishing boundaries, and protecting one's time and peace. Learn why it's crucial to set boundaries and how saying "no" can actually lead to a more fulfilling business.
Episode Timestamps:
(00:40) Feeling obligated to clients
(02:00) Fear of saying no and the consequences of extending services beyond the contract
(03:30) Establishing and communicating boundaries regarding task requests and responses
(05:55) Respecting work hours
(08:05) Challenges of continuing with clients who are not a good fit
(10:40) Balancing worst-case and best-case outcomes
Connect With Amanda:
Instagram: @AmandaMcVicker_OBM
Learn the skills needed to be a stand-out OBM by downloading The OBM Tech Stack:
https://www.amandamcvicker.com/obm-tech-stack
